Privacy policies

PRIVACY POLICY FOR DEXTRAN.COM

This Privacy Policy was last updated on 20. June 2023.

Pharmacosmos A/S (”Pharmacosmos”, ”we”, ”us” or ”our”) are firmly committed to protecting the privacy of information we may collect from our website visitors in accordance with applicable data protection rules, including the EU General Data Protection Regulation (the “GDPR”).

This Privacy Policy describes how we process your personal data when you visit this website. If you contact us to report a complaint or safety information, such as adverse effects, concerning our products, we are under specific legal obligations. Therefore, your personal data will be processed as described here. 

IDENTITY OF THE DATA CONTROLLER

The data controller is Pharmacosmos A/S, Roervangsvej 30, 4300 Holbaek, Denmark, company reg. no. 15517085.

PERSONAL DATA WE COLLECT, OUR USE THEREOF and OUR LEGAL BASIS

When you visit dextran.com, we may collect and process the following personal data for the purposes mentioned below:

You sign up to receive our newsletter and other information about us and our products

When you subscribe to receiving our newsletter and other information from us, we may process your name, email-address, and other identification details provided by you.

We will use this information to send you the newsletter and other information from us until you unsubscribe from receiving it.

Our legal basis for this processing is our legitimate interest in sending you the newsletter and information you subscribe to, cf. GDPR article 6, 1 (f).

You send requests or contact us via a contact form on the website

When you contact us or send us an inquiry via a contact form on the website, we process the personal data that you write in the form, such as your name, email-address, work address and any personal data included in free text fields. Do not include any sensitive information in the free text fields, such as information about your health, or any details about other persons.

We will use the personal data you have sent us to respond to your inquiry.

Our legal basis for this processing is our legitimate interest in responding to your inquiry, cf. GDPR article 6, 1 (f).

You access our webshop

When you use our webshop for instance by creating an account and/or ordering products from us in your own name or on behalf of your employer, you provide details such as your name, email-address, company belonging and job title.

We use your personal data to create and manage your webshop account, to fulfil and follow up on orders, and to communicate with you about the account and the orders placed by you.

Our legal basis for this is that the processing is necessary for (1) the performance of a contract or to take steps prior to entering into a contract, cf. GDPR article 6, 1 (b); (2) compliance with our legal obligations relating for instance to accounting rules and trade sanctions laws, cf. GDPR article 6, 1 (c); (3) our legitimate interest in communicating with you as a customer or representative of a customer about the sale of our products, cf. GDPR article 6, 1 (f).

OUR USE OF COOKIES

Through the cookies stored in your device in connection with visits to our website we may collect personal data about you. Depending on which cookies you have accepted, the personal data we collect may include information such as your IP-address, your location, your preferred language or region, the time and duration of your visit, the sites you have visited, files you have downloaded, content you have shared and your activities on the website in general. You can read more about the different types of cookies and their purpose in our cookie notification.

We use this information to improve the content and structure of our website in general, to customize the content you are shown and to enhance your user experience during your visits.

Our legal basis for the processing is your consent, cf. GDPR article 6, 1 (a). When accepting use of non-essential cookies, you also consent to our use of your personal data described in this paragraph depending on which types of cookies you have accepted. You can withdraw your consent at any time by changing your settings here.

We use Piwik PRO Analytics Suite to help us understand how the visitors use our website. Piwik PRO does not use the data about you for its own purposes.

SECURITY AND SHARING OF YOUR PERSONAL DATA

Your personal data will be stored by Pharmacosmos A/S, or a third-party hosting provider contracted by us, and will be safeguarded by technical and organizational measures to protect them from unauthorized access, use and disclosure.

When needed for the purposes set out herein, we may also share your personal data with our affiliated companies, business partners or third party service providers who deliver services to us.

These include Piwik PRO because we use the Piwik PRO Analytics Suite as described above, and Microsoft, because we use the service Azure Online Services for hosting this website and for storing information captured.

We may also share your personal data with relevant public authorities, if required by applicable law.

TRANSFER OF YOUR PERSONAL DATA OUTSIDE THE EU/EEA

If your personal data is transferred to a country outside the EU/EEA, we will ensure that such transfer is carried out in accordance with the applicable data protection legislation, including the GDPR.

Transfers to our affiliated companies in countries which do not ensure an adequate level of data protection will be based on our Intra-Group Agreement including the EU Commission’s Standard Contractual Clauses.

Transfers to third parties in countries not ensuring an adequate level of data protection will be protected by appropriate safeguards, including conclusion of the EU Commission’s Standard Contractual Clauses.

RETENTION PERIOD OF YOUR PERSONAL DATA

Your personal data will be retained for as long as it is relevant to fulfill the purpose for which it has been collected. Thereafter your data will be erased.

YOUR RIGHTS

When we process personal data about you, you have a number of rights under the GDPR. These rights are stated below, but please note that certain limitations, restrictions, and conditions may apply to your ability to exercise these rights. Subject to those limitations, restrictions, and conditions, your rights are:

Right of access

You have the right to access the personal data that we process about you and obtain certain other information relating thereto.

Right to rectification and erasure

You have the right to have inaccurate or incomplete personal data about you corrected or completed and to have your personal data erased by us.

Right to restriction of processing

You have the right to obtain restriction of our processing of your personal data in specific situations.

Right to data portability

Where our processing of your personal data is based on your consent or is necessary for the performance of a contract with you and the processing is carried out by automated means, you have the right to receive the personal data about you in a structured, commonly used and machine-readable format (data portability). You may request that we transmit your personal data directly to another data controller where technically feasible.

Right to object to our processing

Where our processing of your personal data is based on our performance of a task carried out in the public interest, cf. GDPR article 6, 1 (e), or our legitimate interests, cf. GDPR article 6, 1 (f), you have the right to object, on grounds relating to your particular situation, to our processing of your personal data.

Right to withdraw your consent

Where our processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. This shall not affect the lawfulness of our processing based on your consent before the withdrawal.

Automated individual decision-making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Right to complain to a supervisory authority

You have the right to lodge a complaint with a supervisory authority such as the Danish Data Protection Agency (Datatilsynet).

If you want to exercise any of the above rights, please contact us at the address mentioned below. Please note that we may require proof of your identity and full details of your request before processing it. The data will only be used to verify your identity and will not be stored for longer than needed for this purpose.

If you wish to lodge a complaint with the Danish Data Protection Agency, you may also contact it directly at dt@datatilsynet.dk.

CONTACT DETAILS

If you have any questions about this Privacy Policy or our processing of your personal data or wish to exercise any of your rights, please contact us by ordinary mail to Pharmacosmos A/S, Roervangsvej 43, DK-4300 Holbaek, Denmark, Attention: Data Protection Manager, or by email to: dataprotection@pharmacosmos.com.

UPDATES TO THIS PRIVACY POLICY

From time to time, we may revise this Privacy Policy. All changes and updates will be reflected on this site, so we recommend that you review this Privacy Policy regularly. The date of the latest version is stated at the top.